Questions
Questions people ask
Straight answers from what Budget Pro does today. If yours is not here, ask a person on the help page.
The apps and the account
How is Budget Pro different from the other three apps?
It holds all three: the shop, the poultry farm and the event budget, in one app. Shelfie, Kuku Tally and Pledge & Budget each do one of them, for people who want only that on their phone. The account, the records and the plan are the same whichever you use.
Can I start with one and add another later?
Yes. Your account keeps one set of records, so another app signs in with the same login and finds them. The owner turns the shop, the farm and the event budget on or off under Settings. Turning one off hides it and deletes nothing.
Is there an iPhone app?
No. Budget Pro is an Android app. On an iPhone or a computer, use the web with the same account.
Phones and the web
Does it work without internet?
Yes, in the phone app. Records are saved on the phone first and sent when the network comes back. On a computer, the web needs a connection, except the till, which can sell offline once the owner switches it on.
Can I open the web from the app?
Yes. In the app’s More tab, Web dashboard opens the web in your browser with a one-time sign-in link.
What can I do on a computer?
The whole shop, the events’ pledge book, income and expenses, the team and the reports. For the farm, the dashboard shows its figures and every record is in plain lists; the farm book itself is in the phone app.
Money, the team and the parts
Do I get income and expenses without the shop?
Yes. Every account keeps income and expenses, with categories, receipt photos and financial periods, whichever parts are on.
Can my staff and the event committee share one account?
Yes. Each person has their own login and a role. Committee members also get a role on each event they sit on.
Can the team chat?
Yes. A chat for the whole team and one-to-one chats, with photos, on the web and in the app.
More from Budget Pro users
Which phones does it run on?
Android phones, from Google Play. On an iPhone or a computer, use the web portal in the browser with the same account.
Do I pay for each part?
No. One plan covers every app and every part of your account. The limits are the same ones: products, sales, team logins, phones and storage.
Plans and support
Can I pay by the year?
Yes. Pay monthly or yearly by card, or by mobile money where your country has it, from inside your account. You can change plan at any time.
Who do I talk to if I get stuck?
Call us on +256 783 204 665 or send us a WhatsApp message (Monday to Saturday, 8:00 to 20:00), or use the contact page and a person will reply, usually within one working day.
Ask a person
Ask a person. We answer on WhatsApp, by phone and by email, and we can help you set up. How to reach us